As I hear the refrain, “the most wonderful time of the year,” the song and season cheer my heart and turn my thoughts to others. For various reasons – religious, moral or traditional, I think people try to be a little kinder in December. They also volunteer more of their time and share more of... Continue Reading →
Three unfair questions and how to handle them As company spokesperson or senior leader, you may be asked unfair questions, whether by the media or others, that contain incorrect assumptions or biases. Here are a few examples: Why does your company care more about profits than customers? Why won’t you respond to the allegations made... Continue Reading →
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