Only about 7% of meaning comes from words... Watching the U.S. Open this past weekend reminded me of two great tennis champions from the 1980s and 90s: Andre Agassi and Boris Becker. Becker was known for his booming 139-mph serve! Agassi was known as one of the best service returners in the game. At first,... Continue Reading →
As I hear the refrain, “the most wonderful time of the year,” the song and season cheer my heart and turn my thoughts to others. For various reasons – religious, moral or traditional, I think people try to be a little kinder in December. They also volunteer more of their time and share more of... Continue Reading →
Four reasons why your messaging could be outdated
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Six keys to train employees to “live” the brand
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